Privacy Policy

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Privacy policy.


Effective Date: October 27th, 2025
Introduction: Bielby Associates (“we”, “us” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, share, retain and protect your personal data in line with RICS professional standards and UK data protection law.
Information We Collect: We may collect personal data such as your name, phone number, email address and any messages submitted via our contact forms or other communication channels.
How We Use Your Information: We use your data to respond to enquiries, provide professional services, manage client relationships, improve our website, and—where consent is given—for marketing and communication purposes.
Lawful Basis for Processing: We process personal data where necessary to perform a contract, comply with legal obligations, pursue legitimate business interests such as marketing or client management (provided these do not override your rights), or where you have provided explicit consent.
Sharing with Third Parties: We may share your information with trusted service providers for analytics, communication or IT support, and with legal or regulatory authorities where required by law. All third parties are bound by confidentiality and data protection obligations consistent with RICS and UK GDPR requirements.
International Data Transfers: Where data is transferred outside the UK, we ensure appropriate safeguards such as UK Standard Contractual Clauses or adequacy decisions, in line with RICS data-handling guidance.
Data Retention: We retain personal data only as long as necessary for the purposes collected or as required by law, following RICS guidance on data security and retention. Data is securely deleted or anonymised once no longer needed.
Your Rights: You have the right to request access, correction, deletion or restriction of your personal data, object to processing, and withdraw consent at any time. Requests can be made by contacting us directly.
Cookies: Our website may use cookies or similar technologies to enhance performance and analyse visitor behaviour. You can manage or disable cookies in your browser settings, though some functionality may be affected.
Security: We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse or loss, and regularly review our risk assessments and supplier controls as per RICS best practice.
Updates: This policy may be updated periodically, with the latest version always published on our website and marked with a revised effective date.
Contact: For all privacy-related enquiries, please contact us at info@bielbyassociates.co.uk.